www.betaxfree.co.uk

Introduction

Your privacy is extremely important to us so we only use the information you provide about yourself and your company to help us improve and deliver our services to you. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of our website and our services. We ask that you read this privacy policy carefully as it details important information describing;

• who we are, what information we collect, how we collect it and why
• how we store, use and share that information
• your rights and how to contact us and the relevant data protection authority should you have a complaint.

How we are

Be Tax Free Limited trading as Be Tax Free Accountants and Bookkeepers will collect, use and store personal information about you and your company in accordance with the General Data Protection Regulation.

Information we collect

In the course of relevant activities, we collect the following types of information when you provide it to us.

• Names and email addresses of persons sending enquiries via our website
• Names of persons who are clients, email addresses and address details
• Date of birth, driving licence number, national security number and any other data you provide us with or that we are required to collect by law

Use of your personal information

We use your personal information to:

• Respond to your requests, enquiries, comments or concerns
• Provide our services to you
• Identify you
• Comply with the requirements of our regulatory authorities

We may also combine the personal information that you provide with information that we obtain from other sources or that already exists in our records for the purposes described above. Any use of your personal information for a purpose other than those described in this privacy policy will require your express consent.

Sharing your personal information

We will share personal information with law enforcement or other authorities if required by applicable law. We may share personal information in the course of providing our services with third parties such as HMRC and Companies House. We will not share your personal information with any other third party.

Personal information provided by you and why

The provision of personal data (e.g. name, address, date of birth etc) is required from you to enable us to provide our services and comply with our regulator. We will inform you at the point of collecting information from you, whether you are required to provide the information to us. 

We rely on UK law and regulations as the lawful basis on which we collect and use your personal data. Our legitimate interests are the provision of accounting and bookkeeping associated services.

How long your personal information will be kept

We will hold your personal data for 6 years in accordance with applicable UK law.

Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

• fair processing of information and transparency over how we use your use personal information
• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
• require us to correct any mistakes in your information which we hold
• require the erasure of personal information concerning you in certain situations
• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
• object at any time to processing of personal information concerning you for direct marketing
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
• object in certain other situations to our continued processing of your personal information
• otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

• email, call or write to us
• let us have enough information to identify you (e.g. account number, username, registration details),
• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
• let us know the information to which your request relates (including any account or reference numbers, if you have them)

If you would like to unsubscribe from any email or newsletter you can also email us at mail@betaxfree.co.uk. It may take up to 28 days for this to be processed.

Keeping your personal information secure

We take the security of your data very seriously and have appropriate measures in place to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to only those who have a genuine business need to know it. Those that do process your information do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you would like detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Should you have a complaint

Should you have a complaint we hope that you will provide us with the opportunity to resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or by telephone: 0303 123 1113.

Changes to this privacy notice

This privacy notice was published on 06 December 2020 and last updated on 06 December 2020. We may change this privacy notice from time to time, when we do, we will inform you via our website www.betaxfree.co.uk.

How to contact us

Please contact us, if you have any questions about this privacy notice or the information, we hold about you. If you wish to contact us, please send an email to mail@betaxfree.co.uk, or write to us at Be Tax Free Limited, Lindens House, 16 Copse Wood Way, Northwood, Middlesex. HA6 2UE.

Do you need extra help?

If you would like this notice in alternative format (e.g. audio, large print, braille) please contact us (see ‘How to contact us’ above).